Scott Felzer's Garter Snakes, Specializing in Aberrant Garters



GUARANTEE:  All  snakes  will  be  honestly  represented, outwardly healthy and voluntarily feeding, unless otherwise agreed upon. We will guarantee shipment if it is signed for on the first attempt on the  expected  day of  delivery.  If there's a  problem with a shipment, we must be notified within 24 hours  of  receipt  of the  snake.  Contact  us,  not  the  delivery company, immediately  so we may personally  address the issue.  We offer an unconditional  7 day guarantee on all purchases. If we do  not  hear  from  you  in  7  days,  we  will  assume  you  are  happy with your animals. Should a problem/concern  arise at any  point before,  during or after the  7 day period, email or call us and we  will  make  every  attempt to help  you out. We  are always here for consultation before, during and  after  a  purchase. Please note  that the guarantee policy  excludes export shipments, orders discounted below our retail list price, or to shipments delayed beyond our control.

SHIPPING:  All  orders  are shipped via  Fed  Ex  Priority next day air service to your home or  work. Heat  packs  and  cold  packs  will be used, when  needed,  at no extra charge. The buyer will  be notified,  in  advance, on the date of  delivery  and the  tracking numbers will be provided as  well. Please note that shipments are sent on either Monday, Tuesday or Wednesday, unless otherwise agreed upon. We will ship only when the weather is between 40 and 85 degrees.

* We will not be held responsible for carrier's delays.

PAYMENT: Acceptable payment methods are Paypal, credit cards via Paypal (Visa, MasterCard, Discover and American Express) and  USPS  money orders. You do not have to have a Paypal account to pay by credit card and there are no fees for you as the buyer. Reasonable payment plans can also be worked out - feel free to inquire.

CAPTIVE CARE: All newly acquired snakes are quarantined for a minimum 6 months. This policy is

to help insure that potential health problems from are not passed on into our collection. We take pride  in  the  maintenance  of  our  collection  and  take  extraordinary  steps  that helps ensure cleanliness and healthiness are a top priority. Some of the steps we take are housing all snakes individually (adults and babies), freezing the substrate that we use and feeding the collection lab raised mice, which are disease / pathogen free. All snakes and morphs in our collection are pure strains. We do not hybridize, even for fun. Our goal is to provide the highest quality Thamnophis through selective captive breeding and creating new morphs.

LEGALESE: Due to the laws varying from state to state on reptiles and other exotics, it is incumbent upon you, the buyer, to be aware of your local and state laws.


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